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Industry Experts Confirmed for IHAS

05/09/2012

CRUISE, AVIATION, MANUFACTURING, RETAIL & ENERGY EXPERTS CONFIRMED FOR IHAS

 

CARNIVAL, CARNIVAL UK, NCL & ROYAL CARIBBEAN REPRESENTED IN BREAKOUT SESSIONS AT INTERNATIONAL HUMANITARIAN ASSISTANCE SYMPOSIUM 

 

The Family Assistance Foundation(FAF) has confirmed details of the breakout session participants for the International Humanitarian Assistance Symposium(IHAS), a cross industry meeting to enhance industry response to emergencies and disasters, ensuring those involved in an unforeseen tragedy are given the support they need. 

 

The breakout sessions will provide an in depth look at how emergencies and disasters are handled in the Cruise, Aviation and Manufacturing, Retail & Energy industries.  Experts will discuss their experiences and highlight best practice from incidents in which they have been directly involved, before answering delegate questions. Speakers include highly experienced executives from global brands, such as American Airlines, Carnival Cruise Lines, Carnival UK, Flexjet, Maersk Drilling, Norwegian Cruise Line and Royal Caribbean Cruises Ltd.  

 

“We have been involved in Family Assistance for the past five years and in that time have seen as individuals and as an organization the power of being there for people and the immense difference that we can make to people's lives. IHAS is a way of bringing people together, be they individuals, groups, organizations, volunteers and more importantly survivors.“ Andrew Baldwin, Customer Care & Communications Manager, Carnival UK

 

"The work of the Family Assistance Foundation has been critical to the evolution of our CARE team program, offering a quantum leap in the level of compassionate and effective psycho-social support to our guests and crew members when faced by a personal crisis." Steve Williams RN, CEN, CFRN - Director, Medical Operations, Royal Caribbean Cruises Ltd.

 

Registration is now open for the International Humanitarian Assistance Symposium at www.ihas2012.com.

 

BREAKOUT SESSIONS

 

Cruise Breakout Session

Chair: Andrew Baldwin, Customer Care & Communications Manager, Carnival UK

Speakers

·         Ray Gonzalez, Manager Care Team Services, Carnival Cruise Lines

·         Steve Williams, Director Medical Operations, Royal Caribbean Cruises Limited

·         Alice Cain-Moore, Manager, Guest Relations Manager-Care Team Training, Norwegian Cruise Line

 

Aviation Breakout Session

Chair: Barb Webster, Director Emergency Response, Spirit Airlines

Speakers

·         Lauren Tascione, Manager – Emergency Response & Care Program, American Airlines

·         Jim Kelly, Airport Business Manager, Broward Aviation Department

·         Don Rickerhauser, Manager, Safety & Security Flexjet

·         Lisa Swartzwelder, Director Shuttle Operations Limited Brands

·         Russ Sabo, Manager Emergency Response and Business Recovery, Westjet

(more speakers to be confirmed)

 

Industry Breakout Session

Speakers

Chair: Jonathan Henson, Director of Health, Safety & Environment, Maersk Drilling USA

Speakers

·         Lisa Damon, HR Supervisor Operations & Recruitment, Maersk Drilling USA

·         Angel May, Community Affairs Manager, Mars Petcare US

·         Crista Maria Martinez, HR, Statoil, North America

·         Sherry Martin, Manager HR, Exploration, Statoil, North America

 

Registration is now open for the International Humanitarian Assistance Symposium at www.ihas2012.com.