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CHARLESTON WINNERS OF CARNIVAL CRUISE LINES AWARD

03/06/2013
The Intercruises team in Charleston won the Carnival Cruise Line (CCL) Staff of the Year
Award, while the team in Jacksonville secured second place for the Quality Assurance Award.
The staff of the year award is given to the ground handler who provided the best guest
services in port. Charleston Port was pitted against eleven other ports for the prize and the
competition was scored using guest feedback ratings.
 
The categories on which ports were judged were “Friendliness & Hospitality”,Service Embarkation” and “Overall Experience”; Intercruises staff scored the highest in Friendliness & Hospitality and Service Embarkation, which was enough to secure first place amongst the competing North American ports. Congratulations to the Charleston team on this fantastic achievement.