Vision, Mission and Core Values
To be the preferred ground handler and port agent by cruise lines and their guests worldwide.
To ensure that our high operational standards and first class service make us the trusted and recognized cruise line partner worldwide.
Core values Passionate about service
Intercruises continually strives for service excellence, setting industry benchmarks to ensure we always exceed expectations.
Dedicated to clients
Our clients come first. We tailor our offerings to fulfil our clients’ needs, going above and beyond the call of duty on a regular basis to guarantee complete client satisfaction.
Consistent in service delivery
We deliver quality worldwide. As a global company we have implemented quality assurance initiatives to ensure that clients constantly receive the same service excellence and that all staff consistently operate to the same high standards.
Entrepreneurial spirit created Intercruises and this mentality has become part of our culture. We are driven to succeed as a business, ensuring increased profitability and year on year growth, while upholding the standards and value of our offering to our clients and their guests.
Responsible and forward thinking as industry leaders
As a multinational business we respect all cultures and their traditions.
As an industry leader we implement and promote the use of sustainable ways of working.
As a worldwide team we empower our team members to develop professionally and succeed in their work.
As Intercruises our integrity ensures we uphold these promises.