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James Coughlan

Shore Excursions Manager Australia

James oversees Intercruises’ shore excursion operations in Australia, and is responsible for contracting, bidding, product development and delivery in over 40 ports across the country. Prior to joining Intercruises in 2012, James enjoyed a ten-year career onboard at Crystal Cruises, managing all aspects of the touring program for the cruise line’s shore excursion operations. His extensive career has led him to develop vast hands-on operational experience, as well as a solid understanding of how to maintain and enhance service delivery.

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